Samaritan Lincoln City Medical Center at 2870 Northeast West Devils Lake Road in Lincoln City, Oregon

Customer Reviews about Samaritan Lincoln City Medical Center

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  Beware of Samaritan Hospitals! Do Not Go to any Samaritan Hospital. It's dirty and run down. They bill exorbitant fees. And when questioned on the high fees their answer is basically, "BECAUSE WE CAN". Patient care and empathy has "gone out the window". After going to the emergency room, we were billed exorbitant fees. The insurance then covered much less of the services. A year after services were provided by Samaritan hospital we received a bill. We contacted the hospital to discuss the bill. I talked with the billing department and got no where. At my request I was transferred to a patient advocate. We spoke with the Vice President's assistant. The vice president is Larry Mullens. She set up payment arrangements of $25.00 per month, with no interest, as we are on social security and couldn't afford to pay the entire amount at once. We thought the matter was resolved and have been making our monthly payments.. After making payments for 8 months and fulfilling our part of the commitment, we received a call from the billing department from an unlisted number. Sharon was extremely rude, demanding payment in full or the account would be sent to collection. We explained that we set up a payment agreement with the patient advocate and was making payments. I was rudely told they had no notes reflecting payment arrangements in the file . We were transferred to Liz, who robotically said the same thing. She again demanded payment. No notes in their computer reflected that we had payment arrangements, even though the amount owed reflected that we had paid $25.00 a month for the last four months, after an original payment of $102.18. We were again threatened that if it wasn't paid in full immediately, we would be sent to collections or sell it to an outside agency and we could make payments to them. Both options meant that our account would go to collections. They said they would never make payment arrangements for $25.00 a month, however they were accepting payments from us of $25.00 a month. We are on medicare and social security, but were forced to pay with a credit card that we now have to pay interest on. We were called early in the morning on our wedding anniversary, and the phone call basically ruined our day. We left a message to speak with the manager, Trish, who has not called us back. We are drafting a letter to Larry Mullens, reflecting our mistreatment and great dissatisfaction, along with the rude conversations we had early this morning.
  November 10, 2017

  by Charles Neault

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Samaritan Lincoln City Medical Center in Lincoln City